Membership hold requests

  1. MEMBERSHIP HOLD REQUESTPlease Note: This Is Not a Termination Request

    As outlined in your membership agreement, you have the option to temporarily put your automatically recurring membership on hold for any reason. This option is not applicable for Basic memberships.

    Request Submission Timing:

    • Membership hold requests must be submitted no less than five (5) business days before your upcoming scheduled renewal date.
    • Requests received later than this timeframe cannot be processed until after the forthcoming scheduled renewal payment.
    • All membership payments are non-refundable.

    Hold Duration Options:

    • Membership hold requests are available for specific periods: 4 Weeks, 8 Weeks, and 12 Weeks.

    Post-Hold Account Reactivation:

    • Upon the expiration of the hold period you select, your account will automatically reactivate, and regular membership payments will resume.

    Cancellation During Hold Period:

    • If you choose to cancel your membership during the hold period, the standard 4-week written cancellation notice requirement stated in your membership agreement will apply.
    • Please note that cancellations will not be processed until the hold period has ended.

    Reactivation After Cancellation:

    • If you decide to reactivate your membership after cancellation, the membership rates in effect at the time of reactivation will apply, as membership rates are subject to change.

    We understand that life can be unpredictable, and we strive to accommodate your needs while ensuring a seamless experience for all our members. Thank you for being a part of the Adventure CrossFit community!